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Terms Of Service
Last Updated: 2025/05/11
1. Acceptance of Terms
By accessing or purchasing from HONG KONG RIBE COMPANY LIMITED’s website (the "Site"), you agree to comply with these Terms of Service ("ToS"). We reserve the right to update these terms at any time; continued use constitutes acceptance.
2. Returns & Refunds
14-Day Hassle-Free Returns
- You may return unworn, undamaged items in original packaging with tags attached within 14 calendar days of delivery.
- Exclusions: Swimwear, beachwear, final sale/custom items (marked "Non-Returnable").
Refund Processing
- PayPal Refunds:
- Minimum processing time: 14 business days.
- Extended to 30 business days in regions with consumer protection laws (e.g., EU, Australia).
Return Shipping Costs
- Buyers are responsible for return shipping fees unless the return is due to our error (e.g., damaged/wrong item).
- Use tracked shipping; we are not liable for lost returns.
3. Payment & Orders
- Accepted methods: Credit/debit cards, PayPal.
- Orders are processed once payment authorization is confirmed.
- Prices include taxes where applicable; international duties are the buyer’s responsibility.
4. Intellectual Property
All content (logos, designs, text) on the Site is owned by HONG KONG RIBE COMPANY LIMITED and protected under copyright law. Unauthorized commercial use is prohibited.
5. Limitation of Liability
- We are not liable for indirect damages (e.g., lost profits) arising from product use.
- Maximum liability for defective products is limited to the purchase price.
6. Governing Law & Disputes
These ToS are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any disputes shall be resolved in courts located in the State of New York or through binding arbitration (if mutually agreed).
7. Termination
We reserve the right to suspend accounts for violations of these ToS, fraudulent activity, or abusive behavior.
8. Force Majeure
We are not liable for delays or failures due to events beyond our control (e.g., natural disasters, pandemics, or supply chain disruptions).
9. Contact Us
For questions or disputes:
Email: [email protected]
Address: ROOM 2203, 22/F., WEST TOWER, SHUN TAK CENTRE, 168-200 CONNAUGHT ROAD CENTRAL, SHEUNG WAN, HONG KONG