Shipping & Returns
1. Free Shipping
We offer free standard shipping on all orders.
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By Region:
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North America: 3–7 business days
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Europe: 5–10 business days
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Asia & Australia: 7–14 business days
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Rest of World: 10–21 business days
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Disclaimer: Delivery times may vary due to customs inspections, seasonal demand, or carrier delays. We partner with leading carriers to ensure reliable transit and real-time tracking.
2. 14-Day No-Questions-Asked Returns
You may return any unworn, unwashed item within 14 days of delivery for a full refund.
3. Refund Processing Time
Once we receive your return, please allow at least 14 days for the refund to be processed back to your original payment method.
4. Return Shipping Costs
Customers are responsible for all return shipping charges. We recommend using a trackable shipping service or purchasing shipping insurance.
5. PayPal Refunds
Refunds to PayPal accounts typically take at least 14 days. In certain jurisdictions where local law requires up to 30 days, please allow up to 30 days for the refund to appear in your PayPal account.
6. Non-Returnable Items
The following items cannot be returned:
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Final-sale swimwear & intimates
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Personalized or made-to-order pieces
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Gift cards
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Items showing signs of wear, damage, or missing original tags
7. Refund Procedure
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Email our Returns Team at [email protected] with your order number and reason for return.
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We’ll send you a Return Authorization and pre-printed label within 2 business days.
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Ship the item back within 7 days of receiving the label.
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Once we receive and inspect your return, we’ll issue your refund.
8. Our Return Advantages
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Free Drop-Off: You can drop off returns at any partnered carrier location—no appointment needed.
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Express Processing: Most returns are inspected and approved within 48 hours of arrival.
9. Payment Methods Accepted
We support multiple payment options for both purchases and refunds:
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Credit/Debit Cards (Visa, Mastercard, AMEX)
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PayPal
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Apple Pay & Google Pay
10. Original Payment Method Refunds
All refunds are issued to the same method used for purchase. For example, if you paid with PayPal, your refund will go back to your PayPal account.
11. Multi-Currency Support
We accept and refund in the following currencies: EUR,GBP,USD,etc.. Your refund will be processed in the same currency as your original transaction.
12. After the 14-Day Window
If you contact us after the 14-day period, you may still be eligible for an exchange or store credit at our discretion. Please reach out to [email protected] and we’ll do our best to assist you.